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Handbook Policy or Procedure Manuals

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Handbook Policy or Procedure Manuals – What’s the difference? Many times when I’m asked to review employee handbooks, I find a mish-mash of policies, procedures, directives, and threats that contains pages and pages and pages of details most of which are out dated...

It’s All About the Documentation

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She said it could never happen at her company. They were all just like family. But listen to this. Mary owned and operated a small bakery where she employed 15 people. Everyone knew each other and the work environment was relaxed and informal. When Mary started her business she...

What’s all the Fuss? It’s only Paper.

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Joan, a 42-year old retail clerk at a local department store had been there for nine years. During the time she was employed she consistently received favorable annual performance reviews noting that she was efficient, on time, and displayed good customer service skills. In...

To Carry or Not to Carry?

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John is a business owner in Texas where he believes everything is bigger and better and a little wild is good but not in his place of operation. John’s company is a semi-skilled service operation and he’s pretty strict about employees following the rules. Recently, John was...

Managing Employee Files

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Many people might pass up this blog post up because the topic is not very snazzy and employee files are not at the top of the “must do food chain” but here are few facts that you should be keep in mind. Recently, Elizabeth was working with a client when the topic of employee...

Are You Ho-Hum About Handbooks?

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We know they are a pain to create and a bigger pain to keep updated. All too often we completely forget about them once they are completed. Trust us when we say that we understand what a pain creating your employee handbook can be…we create them all the time for clients. But...

Is It Gossip Or Something Worse?

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Jane sits at the break room table and tells the group that she just heard Suzie is having a baby. Tom walks into the office and announces that he just saw Mike and Fred walking down the street holding hands. Sally overhears Kim tell John that the guy in the mailroom is dating the...

When Does the Workday End?

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Overtime claims are among the most frequently filed employment claims nationwide. So when does the workday end? Frontline managers, who really don’t know the rules and act on instinct, make many of the decisions about what hours of work employees should work.If you allow your...

Wait…Can You Be Two Places At Once?

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Wait…Can You Be Two Places At Once? We’ve all heard the phrase “You can’t be in two places at once,” but one employee proved this old adage wrong. In fact, there was positive proof that he did just that. John worked as an in-bound call center representative and was usually...

Is Telecommuting Right for My Business

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Many business owners are asking, ‘is telecommuting right for my business?’ Here are some thoughts for you to ponder before you decide… You’re probably seeing a trend in some of our articles over the past few months…. and this one will strike a chord when it...
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