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High Performance Leadership…Managing the People Process

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“I’m too busy in meetings to be a leader…I spend most of my time in the trenches. Managing the people part of the process hasn’t been my highest priority.”  During a leadership training workshop with a team of middle managers last week, Carol and I heard this statement among many...

What’s Your Employee Experience?

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HR Leadership Trends Lean Toward More Social Experiences – What’s Your Employee Experience? I read something the other day that made an impact on my thinking…a full glass of water symbolizes a grown adult. Your glass starts out empty and as you grow and learn new...

Dealing With A Disruptive Employee is Easier Than You Think!

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How you react when faced with poor-performing or disruptive employees can make the difference between your team’s success and failure and can ultimately float or sink your chances as a management star. Unfortunately, too many managers simply don’t know how to connect with this...

It’s All About the Documentation

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She said it could never happen at her company. They were all just like family. But listen to this. Mary owned and operated a small bakery where she employed 15 people. Everyone knew each other and the work environment was relaxed and informal. When Mary started her business she...

What’s all the Fuss? It’s only Paper.

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Joan, a 42-year old retail clerk at a local department store had been there for nine years. During the time she was employed she consistently received favorable annual performance reviews noting that she was efficient, on time, and displayed good customer service skills. In...

Coaching & Counseling

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During our past blogs and webinars on Coaching & Counseling we received a ton of comments about your discomfort with discussing the topic of poor performance or bad behavior with employees. We heard everything from “I don’t know how to start the conversation” to “What if my...

Developing Your Coaching Conversations

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No matter what your business is…your biggest priority is your employees. You’ve worked hard to hire the right talent but your work doesn’t stop there. Retaining your top talent requires coaching and counseling. In order to make a difference in your workforce, reduce turnover and...

Little Investments Can Yield Great Results

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Little Investments Can Yield Great Results especially when you are investing in the future of your new hire… You interviewed… a lot of people…and you finally found the right person. Good for you! But not so fast…your onboarding process isn’t over yet. Did you know that the...

Your CHRO Is Not Just About Hiring & Firing!

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Author: Elizabeth D. Fanslow I recently read an article in the Harvard Business Review entitled: People Before Strategy: The New Role for the CHRO. You might be wondering what the new role of the Chief Human Resource Officer would change. Well this article lays out a CHRO who is...

Let’s Get This Intern Program Started!

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I bet your singing ‘Let’s get this party started’…aren’t you? Sorry, but singing keeps us happy here at The Westberry Group! But I digress… It seems that every year around this time the topic of Internships crosses our desks here at The Westberry Group. Employers have a lot of...
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