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High Performance Leadership…Managing the People Process

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“I’m too busy in meetings to be a leader…I spend most of my time in the trenches. Managing the people part of the process hasn’t been my highest priority.”  During a leadership training workshop with a team of middle managers last week, Carol and I heard this statement among many...

What’s Your Employee Experience?

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HR Leadership Trends Lean Toward More Social Experiences – What’s Your Employee Experience? I read something the other day that made an impact on my thinking…a full glass of water symbolizes a grown adult. Your glass starts out empty and as you grow and learn new...

Handbook Policy or Procedure Manuals

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Handbook Policy or Procedure Manuals – What’s the difference? Many times when I’m asked to review employee handbooks, I find a mish-mash of policies, procedures, directives, and threats that contains pages and pages and pages of details most of which are out dated...

Violations Associated with Form I-9

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Penalties from the USCIS are Going Up Aug 1, 2016 Violations Associated with Form I-9 On May 4, 2016, USCIS published a notice of proposed rulemaking in the Federal Register inviting public comment, for 60 days, on the proposed U.S. Citizenship and Immigration Services Fee...

It’s All About the Documentation

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She said it could never happen at her company. They were all just like family. But listen to this. Mary owned and operated a small bakery where she employed 15 people. Everyone knew each other and the work environment was relaxed and informal. When Mary started her business she...

What’s all the Fuss? It’s only Paper.

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Joan, a 42-year old retail clerk at a local department store had been there for nine years. During the time she was employed she consistently received favorable annual performance reviews noting that she was efficient, on time, and displayed good customer service skills. In...

Better To Understand the Full Story!

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Did you ever come across a situation where you thought it was one thing, jumped to a conclusion only to find out it was something entirely different? Well listen to this… During an after-hours conversation between several employees, one relatively new employee asked the question,...

Coaching & Counseling

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During our past blogs and webinars on Coaching & Counseling we received a ton of comments about your discomfort with discussing the topic of poor performance or bad behavior with employees. We heard everything from “I don’t know how to start the conversation” to “What if my...

Using Social Media as a Powerful Recruiting Resource

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Finding the right candidate for a new position has really never been easier…and in most cases less costly. Social media gives you and your business the ability to stand out from the rest. So take this opportunity to create a job posting that sets your business out from all the...

Managing Employee Files

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Many people might pass up this blog post up because the topic is not very snazzy and employee files are not at the top of the “must do food chain” but here are few facts that you should be keep in mind. Recently, Elizabeth was working with a client when the topic of employee...